FAQ – Olimpia Premier Cleaning

Question 1

What areas do you serve?

Accepted Answer

We serve the entire Denver Metro Area including Denver, Thornton, Westminster, Northglenn, Arvada, Lakewood, Wheat Ridge, Centennial, Highlands Ranch, Parker, Aurora, Commerce City, Golden, Brighton, Broomfield, Erie, Superior, Boulder, Louisville, and Lafayette.

Question 2

How do I book a cleaning?

Accepted Answer

You can book by calling us at (720) 413-3359, emailing cleaningservicesoly@gmail.com, or filling out our contact form. We'll schedule a convenient time and provide a free quote.

Question 3

Are your cleaners insured and background-checked?

Accepted Answer

Yes. All of our cleaning professionals are fully insured and have undergone thorough background checks for your peace of mind.

Question 4

Do I need to provide cleaning supplies?

Accepted Answer

No — we bring all necessary cleaning supplies and equipment. If you have specific product preferences, just let us know and we'll do our best to accommodate.

Question 5

What is your cancellation policy?

Accepted Answer

We ask for at least 24 hours notice for cancellations or rescheduling. This allows us to accommodate other clients and keep our schedule running smoothly.

Question 6

Do you offer recurring cleaning plans?

Accepted Answer

Yes! We offer weekly, bi-weekly, and monthly recurring plans. Regular clients also receive discounted rates and priority scheduling.

Question 7

What is included in a standard cleaning?

Accepted Answer

A standard cleaning includes dusting all surfaces, vacuuming and mopping floors, cleaning bathrooms (toilets, sinks, showers/tubs), cleaning the kitchen (counters, stovetop, sink, exterior of appliances), and emptying trash.

Question 8

What is the difference between a Deep Clean and a Regular Clean?

Accepted Answer

A Regular Clean covers the essential maintenance tasks — dusting surfaces, vacuuming, mopping, cleaning bathrooms and the kitchen, and emptying trash. A Deep Clean goes further with a thorough scrub of areas that don't get attention in routine visits: inside appliances, baseboards, grout, window sills, light fixtures, and more. We recommend starting with a Deep Clean if it's your first time with us, then transitioning to Regular Cleans to maintain that level of cleanliness.

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